The new airport will enjoy the whole process of "smart service"

Nowadays, with the rapid development of cutting-edge technologies such as artificial intelligence, facial recognition, driverless driving, and robots, people's demand for intelligent travel is becoming stronger and stronger. Qingdao Jiaodong International Airport, which will be transferred to operation in 2019, is the first airport in China to introduce information planning in the early stages of construction, and will make major breakthroughs in "smart services". Recently, reporters walked into the new Qingdao Airport under construction and experienced the full picture of the "smart airport" from a future perspective.

One face, one certificate, one screen

For passengers, air travel can basically be divided into four stages: transportation, check-in, security check, and boarding. Existing airport services focus more on the two aspects of check-in and security check, and have launched a series of convenient and intelligent channels such as self-service check-in, one-pass customs clearance, face recognition, rapid security check, etc. However, compared with the increasing number of passengers, In view of the desire for higher standards and more humanized service needs, as well as the continuous improvement of soft services in high-speed rail and highway passenger transport, passengers want to receive "full care" travel services.

Qingdao Jiaodong International Airport will make a major breakthrough in "smart services". Focus on creating "three ones" for travel, namely "one face", "one certificate" and "one screen". That is, efficient travel can be achieved through advanced technologies and methods such as facial recognition, one-pass customs clearance, and self-service air display. In addition, through advanced technologies such as GPS, Internet of Things, and mobile Internet, it can sense and locate service objects, automatically obtain flight, baggage, weather, cargo, counter, boarding gate and other information that passengers, cargo owners and other service objects are concerned about, and automatically follow the agreement according to the agreement. The service agreement proactively provides the required services in a timely manner. By swiping mobile phones and ID cards, passenger information can be correlated with each other. At the same time, passengers can enjoy more convenient services with the help of various self-service services such as self-service aviation display, self-service guidance, self-service inquiry, self-service luggage check-in, self-service customs clearance, and self-service boarding.

One-pass customs clearance and self-service security inspection

One day in the future, if you take off from Jiaodong International Airport, after completing the preliminary steps such as ticket purchase, the "Qingdao Airport" mobile terminal or the third-party APP of other partners will provide you with "full care" services on the day of travel. Before going out, you will automatically receive push messages to remind you of necessary information such as weather and traffic that may affect your journey, and to plan the best route to the airport. If you are driving by yourself, you will receive relevant push notifications about parking spaces in the parking lot before arriving at the airport, and provide you with scenario-based navigation and information services. If you need to eat, you will be prompted with information about surrounding restaurants; in the terminal, you will receive indoor navigation services to always remind you of flight time, boarding gate and other information.

In addition, Jiaodong International Airport will also fully implement "one-pass customs clearance" and self-service passenger security verification. No boarding pass is required, and you can use your ID card for security check and boarding, simplifying the boarding process to the greatest extent. It is worth mentioning that among the 40 security inspection channels planned at Jiaodong Airport, there are only 6 manual counter channels, and the rest all use intelligent verification channels using facial recognition technology. In the near future, you will experience truly smart and convenient travel.

Intelligent acquisition of security information

The sharing of airport operational information data has always been a pain point for airport management. Jiaodong International Airport strives to be at the forefront of comprehensive information and data interconnection. Qingdao New Airport has established a data sharing and coordination mechanism with the high-speed subway, local transportation departments, air traffic control departments, on-site units, aviation information and other airports to achieve large-scale operations control, which will provide strong support for airport operation management. Guided by the standards, logic, processes, and protocols of production operations, automatic acquisition of flight information and automatic resource allocation can be achieved through automatic sensing, positioning, and tracking of aircraft, passengers, luggage, cargo, and other support objects as well as support personnel and vehicles. Distribution, scientific deployment of personnel, intelligent dispatching of vehicles, and automatic settlement of expenses achieve the purpose of intelligent supervision, process control, operation scheduling and work coordination of all aspects of production and operation, making production smart.

By establishing a unified security information platform, Jiaodong International Airport integrates security-related systems such as airport monitoring, access control, perimeter, security inspection information, and Automatic positioning and early warning of people and objects, automatic association of relevant security information (such as passenger names, flights, luggage, airport movement trajectories and their corresponding audio and video, seats, etc.), automatic alarm and control of abnormal situations, and emergency-related security systems Intelligent collaborative work, automatic correlation of safety events and information, systematic operation of the safety management system, etc.