Airport Forum: Talking about Smart Airport Construction from Beijing New Airport

Let me talk about my own understanding of the construction of smart airports. In the environment of large-scale hub airports, multiple organizations participate in the operation and management. It is necessary to spread wisdom among the various subjects of the airport, and integrate wisdom into the people, organizations, business processes, and In terms of equipment and systems, the entire airport has the ability to make quick and accurate decisions. We call it a smart airport. Its three core elements are: people and organizations, business processes, equipment and systems. In fact, they are people, things, thing.

One is that wisdom should go to people and organizations. The airport is like a small society, including airport management agencies, air traffic control, airlines and other organizations. Intelligent personnel and organizations with rich knowledge and experience are the foundation of a smart airport.

Second, wisdom should go into the business process. The airport is the integration of multiple business processes such as flights, passengers, and luggage. Only the smooth and efficient operation of business processes can ensure flight punctuality and continuous improvement of passenger service levels. Smart airports should sort out and refine all processes, and continuously optimize processes, do a good job in the connection and integration of processes between different organizations, and strengthen information sharing.

The third is that wisdom should go into equipment and systems. To face people, organizations, and business processes, do a good job in the top-level design of the information system, covering all aspects of the business as much as possible, so as to support effective information sharing between organizations, support the collaboration between organizations and processes, and continuously inject the experience accumulated by people and organizations Go to the system, enhance the automatic processing capability of the system, and make the system more and more intelligent. The basic principle of the widely used big data technology is: strive to obtain as comprehensive information as possible, more comprehensively perceive the various states of people, things, and things, based on real-time, historical, and extensive data accumulation, flexible analysis, Discover hidden patterns and use them to guide or make decisions.

A smart airport should be an organic integration of competent people, excellent organizations, suitable business processes, and supporting equipment and systems, and can evolve and upgrade with the continuous development of the environment and technology.

In terms of promoting the construction of smart airports, when Beijing New Airport implemented information planning in 2012, it was clear that the construction goal was to realize the operation and management concept of "Airport 3.0 Smart Airport", based on platforms such as cloud computing, big data, and the Internet of Things, Construct nine business platforms including flight production and operation, passenger operation service, airside operation management, comprehensive traffic management, safety management, business management, energy management, cargo information management, and environmental information management to provide various business units and stakeholders of the airport Real-time, shared, unified, and transparent application services are mainly reflected in the following aspects:

One is extensive and convenient collaborative operation. Carry out multi-party collaboration and dynamically optimize and adjust airport resources through the flight production and operation platform; apply big data and complex event processing technology to predict the operation situation and support rapid intelligent decision-making; build a unified and open data and service bus, and the airport can Each unit provides a flexible data interface; through the integration of various communication technologies to build a unified communication platform, to realize the linkage and coordination of all units.

The second is safety management to prevent problems before they happen. Build a unified large security platform, integrate various security methods such as linkage video surveillance, access control, flight zone enclosure, fire alarm, etc., to form a comprehensive security guarantee system; deeply use security intelligent analysis technology, through image analysis, biometrics and other means, Realize security event prediction and active early warning, improve security prevention capabilities; provide security video sharing services for all resident units, and facilitate comprehensive security management for each unit.

The third is comprehensive and timely passenger service. Build a passenger service platform, integrate passenger service information, and practice the concept of "Internet + Airport". Passengers can obtain timely and comprehensive information and convenient and fast services through various channels such as websites, APPs, WeChat, and call centers; apply high-precision positioning technology , to provide each passenger with customized personalized navigation and services; apply passengers' self-service equipment throughout the process, realize one-pass customs clearance and face-swiping boarding, and improve efficiency and safety; based on electronic maps, terminal service facilities and resources Visual monitoring and management of operating status and passenger flow density; use RFID technology to realize the tracking and management of the entire process of airport baggage handling.

The fourth is seamless integrated traffic management. Construct a comprehensive transportation integrated information management platform, integrate, process and release all kinds of traffic information and flight information such as high-speed rail, urban rail, new airport express line, bus, taxi, road traffic, airport parking lot, etc. Information sharing between parties is smoother, and it is also possible to coordinate scheduling of train schedules for various modes of transportation based on passenger flow, giving full play to the role of the airport as a comprehensive transportation hub.

Fifth, data-driven non-airline business development. Based on the map service, realize the digitization and visualization of airport commercial resources, and establish an intelligent business management platform integrating intelligent POS, background settlement, customer relationship management system, unified marketing platform and commercial big data analysis; open up airport aviation data and non-aviation data Data association, accurately grasp the multi-dimensional value distribution of business resources, and provide support for refined management, personalized marketing, and e-commerce.

The sixth is the visual management based on "one picture". Build a geographic information platform to uniformly build the electronic map of the entire airport, the 3D model of the terminal building and the underground pipe network; provide open map services, combined with high-precision indoor and outdoor positioning systems, for all businesses to build their own applications based on this , to achieve visual management; to realize the "one map" operation management of the whole airport.

Seventh, unified and shared information resource management. Build a unified cloud computing platform, in which the private cloud provides a cloud computing environment for all information systems of the airport, and the community cloud provides cloud services for group member companies and other on-site units, and intensively utilizes resources; establish a three-dimensional information security architecture to achieve information security Situation awareness and risk prevention and control.

Eighth, a green airport with energy saving and environmental protection. Build an energy management platform to sense and measure energy production and consumption in real time, and control energy consumption throughout the process; build an environmental information management platform to collect airport environmental information, including noise, air, water quality, solid waste and deicing fluid discharge, etc. , monitor and analyze the situation of the airport and surrounding environment, formulate environmental protection measures, and improve environmental quality.

The construction of smart airports needs continuous advancement. The launch of Beijing's new airport is not the end of the new airport's smart airport construction, but the starting point of the new airport's smart operation.

First of all, the new airport needs to become more intelligent through the accumulation of data and the continuous integration and development of systems and services.

Secondly, although the information system has been designed to meet business needs, it must be verified, modified and improved according to actual business scenarios during the actual operation of the airport, and the system must be continuously improved in combination with the development of new technologies.

Thirdly, the business is also constantly developing. The new airport will also generate new businesses that serve the coordinated development of Beijing, Tianjin and Hebei. In the actual operation process, there will definitely be problems that were not considered in the design and construction process, and need to be constantly adjusted. .

Finally, the new airport is positioned to serve the coordinated development of the Beijing-Tianjin-Hebei region. Naturally, it should efficiently connect various transportation modes and transportation nodes in the region. At the same time, around the group company's "4-3-4-1" work idea, Beijing New Airport is also an important node in the strategy of the airport group, and at the same time, it must also serve the national strategy and connect the world. Therefore, the smart airport in the future should be a connector. While converging various internal intelligence capabilities, it should also establish information connections with other airports in the region, as well as other airports in the country and around the world, and airport-related industry companies. Through data sharing, System interconnection jointly builds a smart airport network.

It should be said that a smart airport is not a fixed state, nor an ultimate goal, but a continuous evolution and an endless process. Beijing New Airport Smart Airport is preparing to set sail with full force. (The author is Deputy General Manager of Capital Airport Group Corporation and Chief Commander of Beijing New Airport Construction Headquarters)